Questions Regarding Technical Support
Why is my software in English even though I selected a different language?
When the decision is made to add a new language to the software product, we make the choice available immediately, even though it will take some time to develop the new language version. When that version becomes available, anyone who pre-selected it will have their software automatically updated to use the new version. In the meantime, the software will run in English. If we did not make the selection available until the new version is ready, then you would have to manually go through the language selection -> download -> install process all over again in order to use the new language. By offering pre-selection, we make it automatic and easy for you.
